Quality Commitment

As a Sillicon Valley based EMS Company, Macrotron strictly follows government standards and regulations for all component and assembly procedures, specializing in lead-free electronics design, manufacture and test. Macrotron has been continuously practicing and implementing the RoHS comliance. Macrotron's policies and procedures follow the basic intent of the ISO-9000 series of standards which is consistent customer satisfaction through the timely supply of products or services that conform to the requirements and expectations of the client's customers.
Quality Policy: "Macrotron Systems, Inc sustains a competitive advantage by consistently fulfilling customer requirements for the quality, reliability, and durability of its products and services through continuous improvement."
Quality Objectives:
- Maintain manufacturing failure defect rate at 4% or below
- Maintain not more than 3 customer complaints per year
- On time delivery to exceed 98% based on our first commit date